Dear Patient:

We hope that this letter finds you in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to the office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow at Aurora Dental Care to keep our patients and team safe.

Aurora Dental Care follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies recommendations.

You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and our team. For example:

Our office will communicate with you beforehand to ask some screening questions.You’ll be asked those same questions again when you come in the office.
We will take your temperature upon entering the office.
We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
You will see our reception room will no longer offer magazines, our coffee station, children’s books and so forth, since those items are difficult to disinfect. We will continue to provide bottled water for our patients.
Appointments will be managed to allow social distancing between patients.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice. To make an appointment, please call our office at (716)652-0190 or visit our website at www.auroradentalcare.com.

Thank you for your being our patient and for your patience and understanding as we navigate this unchartered water together. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Deborah A. Petronio, DDS and our Aurora Dental Care Team